Unable to Print in Windows 10
Posted by Matthew Ready, Last modified by Matthew Ready on 07-26-2016 01:06 PM
If you have another printer you can print to then try making the other printer the default printer and see if TATEMS will print to it.
You should close and re-open TATEMS each time you change the default printer.
To change the default printer in Windows 10 go to:
Then try to print from TATEMS Again.
If you still have an issue then the Microsoft Access that TATEMS uses is not able to communicate with the printer driver. This is usually because the printer driver is corrupted in some way even though other programs can still use it, Microsoft Access is very sensitive to printer driver problems.
The quickest fix in that case is usually to just install a generic printer driver provided by Windows for a printer that is close to your printer.
Windows will scan for connected printers. You can try choosing your current printer (i.e. HP Laserjet 3030) if it is detected and letting it reinstall and overwrite the current printer but if it still does not work chose:
For the example on an HP Laserjet 3030 printer I would try the:
HP Laserjet 3050 PS Class Driver
Once you choose it just complete the wizard make sure the new printer is set as the default printer and try again.