Knowledgebase:
Error 1325. 'Documents' is not a valid short name when installing TATEMS
Posted by Marc Ready, Last modified by Marc Ready on 09-17-2014 08:13 AM

I did a little research on this issue...

This error message looks like it has to do with the Windows installer and also having your Documents folder redirect to
a server and the domain.

This link has it occurring on many different types of software installations and shows various possible solutions.

http://answers.microsoft.com/en-us/windows/forum/windows_7-files/windows-installer-error-1325-documents-is-not-a/d70411d0-017d-41f0-b5b4-0861b6ca9955

But from what I can glean the easiest way around it might be to do this:

1. Shut down the computer
2. Unplug the Ethernet cable  from the network
3. Start the computer
4. Log in as an Local Admin on the Local Machine do not log in to the Domain
5. Install TATEMS
6. Shut down computer
7. Log in again as domain user

If you prefer, you can also try the Microsoft Install-Uninstall Fix-it utility

http://support.microsoft.com/mats/Program_Install_and_Uninstall

It runs right from your browser but you will probably need to be logged in as an Administrator to run it.

There is more information here on how to troubleshoot Windows Installer issues

http://support.microsoft.com/kb/2438651

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